How are orders shipped?
We use GLS’s transport services to ship our products to France and around the world. The usual delivery lead times are short and explicitly stated.
All products are shipped from our factory in Peyruis, France.
How much does shipping cost?
Shipping within metropolitan France is free if the total value of your shopping basket is €60.00 or more.
For other locations, you will be charged €4.50 including VAT.
This means it is a better value for you to group your orders so that you hit the €60.00 mark and enjoy free shipping.
Important: If you use a promo code that reduces the total price of your basket to below €60.00, then shipping charges will apply.
Please note that our products’ best before dates are two to four years out from the production date. Our inventory rotates quickly, so our products all have long shelf lives. In other words, you can order more at a time to enjoy free shipping without having to worrying about passing the best before date.
Shipping to the rest of Europe:
The shipping charge for deliveries to other European countries is €10, regardless of the total price of your order. Except for United Kingdom since Brexit where there is a minimum order amount of 100€ and shipping charge is 15€.
When will I receive my order?
It takes an average of seven working days from receipt of your payment.
If you have not received a tracking number by then, you can contact us at email@example.com.